Order Policies

Orders & Acceptance: Please review orders very carefully prior to submitting them. A customer’s order confirmation does not signify the Electric Shave Club website’s acceptance of the order, nor does it constitute Electric Shave Club website’s offer to sell. Orders with insufficient or inaccurate information or that do not comply with this website’s policies or ordering guidelines, may be placed on hold without prior notification. In the unforeseen event of power outages, computer issues or other circumstances that could delay or cancel an order, Customer Service will attempt to contact the customer through the information that has been provided. If the customer does not respond within 7 days to address the problem indicated with their order, then the order will be cancelled and refunded without further notification. Customers agree to hold the Electric Shave Club website, owners or officers harmless due to any circumstances that arise due to a late or cancelled order.
NOTICE: Customer Service communications, for the most part, will occur through the email address that a customer provides. The customer is solely responsible to make certain this website’s domain name is not added to their spam or junk email and agree to hold the Electric Shave Club website store harmless for any issues that arise from correspondence that was not received due to filtering by the customer or their internet service provider.
Payments Accepted:

All Forms of Credit Card, Debit card, and paypal are acceptable methods of payment.  Sales Tax: California sales tax will not apply to orders shipped outside of California and for use outside of California. Pricing & Typographical Errors: All prices on the Electric Shave Club are subject to change without notice. In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from the supplier, the Electric Shave Club website reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. The Electric Shave Club website’s right to refuse or cancel orders with typographical errors applies to all orders even if confirmed and paid for. A credit will be issued to the customer’s credit card should this website elect to cancel their order. If any errors in pricing or ordering occur it will be corrected and the customer will be notified.
Order Tracking:

An order can be tracked via the carrier’s shipping tracking system. Your shipping confirmation email will contain a shipping tracking number for your use. Please note that it may take up to twenty-four hours from the time an item is shipped to the time information is available for viewing on the carrier’s website.

Order Cancellation:

Order processing is electronic so cancellations and changes will be made by calling Call Customer Service immediately if your order contains an error. If you would like to add to your order then simply place a new order.
Back-ordered Items: Back-ordered items that have “not” shipped may be cancelled by contacting Customer Service quickly. No merchandise will be charged to your credit card until it has shipped. If the back-ordered item has already shipped then please follow the “Returns Policy”.

Order Refusal:

If a customer refuses an Electric Shave Club website shipment they will be charged for shipping the product both ways. Shipping: Please note that items ordered together from the Electric Shave Club may not be shipped out the same day, and occasionally items may be temporarily out-of-stock or backordered. An email will be sent to the customer to inform them of either instance. Some items are listed with free ground shipping which only applies to the contiguous 48 states. All other orders will be charged the actual shipping charges from the warehouse to your door. Any express shipping chosen by the customer that delivers faster than “USPS Ground” will be at the customer’s expense. An actual street address is required to ship an order. We do not ship to P.O. Boxes, APO Addresses, or out of the United States and Canada. The Electric Shave Club website cannot refund shipping costs if an order does not arrive on time due to weather conditions or situations beyond our control.
Alaska and Hawaii only ship via 2nd day or next day air. Shipping days are business days only which excludes weekends and holidays. Privacy: By accessing and using this website as a site visitor, you are acknowledging having read and understood this Privacy Policy, and agree to be legally bound by it. If you do not agree with the terms of this Privacy Policy, please do not use the Electric Shave Club website.
This Privacy Policy must be read in conjunction with the Terms and Conditions of Use. To the extent there is a conflict among these documents, the terms and conditions of this Privacy Policy will control the Terms and Conditions of Use.
Throughout the Privacy Policy the term “personal data” refers to information relating to an identified or identifiable person, such as name, mailing address, email address, telephone number, birthday, credit checks, or credit card information. This Privacy Policy applies to personal data collected in connection with products and services offered by the Electric Shave Club. The products and services of the Electric Shave Club website may contain links to other companies’ websites and other third party services that have privacy policies of their own. We recommend that you read the privacy policies of such services. The Electric Shave Club is not responsible for the privacy practices or contents of any linked websites.
As a site visitor, your concerns about privacy are respected. The Electric Shave Club website will not share any personal data with a third party (please see limited exceptions). Personal data is typically collected when a Electric Shave Club visitor makes a purchase, signs up for access to exclusive Site features, joins an email list, or otherwise interacts with this Site. In each instance, the Electric Shave Club will use the information provided strictly for the purposes for which you submitted the information. Periodically, the Electric Shave Club may choose to send information on new products, services and promotions and will use your personal data to send such communications. If the Electric Shave Club chooses to send such communications, you will have the ability to opt out of receiving these communications.
Social Media
The Electric Shave Club may offer you the opportunity to engage with its content on or through third-party social networking websites, plug-ins and applications. When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, gender) to deliver the content or as part of the operation of the website, plug-in or application. When you provide information from your social media account, we may use this information to personalize your experience on the Electric Shave Club website and on the third-party social networking websites, plug-ins and applications, and to provide you with other products or services you may request.
Aggregate Information
Aggregate Information does not identify you, and may include statistical information concerning your use of our services, or the pages on the Electric Shave Club website that you visit most frequently. We use Aggregate Information to analyze the effectiveness of the Electric Shave Club website, to improve and tailor services, and for other similar purposes. In addition, from time to time, the Electric Shave Club website may undertake or commission statistical and other summary analyses of the general behavior and characteristics of users participating in our services and the characteristics of visitors at our Site, and may share Aggregate Information with third parties. Rest assured, though, that Aggregate Information provided to third parties will not allow anyone to identify you, or determine anything personal about you. We may collect Aggregate Information through features of the software that supports our services, through cookies, and through other means described below.

The Electric Shave Club may automatically receive and record information in their server logs from your browser, including the site visitor’s IP address (the Internet address of your PC), your computer’s name, the type and version of your web browser, referrer addresses and other generally-accepted log information. We may also record page views (hit counts) and other general statistical and tracking information, which will be aggregated with that of other users in order to understand how the Electric Shave Club website is being used. None of this data contains personally identifiable information.

A “cookie” is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a website’s computer and is stored on your computer’s hard drive. Cookies can be used to provide you with a tailored user experience and to make it easier for you to use a website upon a future visit. We may include cookies and other similar technologies on the Electric Shave Club website, and may use them to recognize you when you return to the Electric Shave Club. You may set your browser so that it does not accept cookies. Personal data is not disclosed to Unaffiliated Third Parties; Limited Exceptions: The Electric Shave Club will not disclose your personal data to unaffiliated third parties without your express consent, except in the following limited circumstances:

Site Vendors
The Electric Shave Club website may employ other companies (Site Vendors) to perform functions on their behalf, such as maintaining the Website, providing services related to the Site, collecting information, responding to and sending electronic mail, or other functions necessary for business. The Electric Shave Club may need to share your personal data with Site Vendors. The Site Vendors will be provided only with the information necessary to perform their functions, and will not be allowed to use your personal data for any other purpose.

The Electric Shave Club website may reveal your personal data to attorneys, private investigator organizations or law enforcement agencies if it is believed (a) that you are in risk of harm from another, or (b) that you are harming or interfering (or will harm or interfere) with others or violating (either intentionally or unintentionally) the Electric Shave Club website’s Terms and Conditions of Use or otherwise violating legal rights. Legal
The Electric Shave Club website will reveal your personal data, to the extent that it is reasonably believed it is required to do so by law, or to the extent needed to enforce contractual obligations between us. If the Electric Shave Club website receives legal process calling for the disclosure of your personal data there will be an attempt to notify you via the email address you supplied within a reasonable amount of time before a response is made to the request, unless such notification is not permitted.

Transfer of Site
The Electric Shave Club website shall be entitled to transfer to a third party information it collects, including any personal data, in connection with a sale of all or substantially all of the assets of the business entity responsible for the information under this Policy, provided the acquiring third party has agreed to safeguard your personal data with protections that in all material respects are the same as or more protective than those set out in this Privacy Policy.